Digital process automation corresponds to the digitization and automation of repetitive business operations. Although this appears close to other automation methods, including business process automation or automatic process automation, DPA has many distinctions.
Digital Process Automation focuses on automating technologies and operations and maximizing the end-to-end exchange of information between applications, systems, staff and customers. In practice, DPA aims to enhance customer service by guaranteeing that staff and consumers have access to real-time data. This is in contrast with robotic process automation, which aims to automate clear, rule-based tasks within a workflow, while DPA optimizes the entire end-to-end workflow.
DPA versus BPM
Business requires continuous change, which ensures business agility and their competitiveness in the market. Organizations are introducing a wide variety of innovations and frameworks as part of their own digital change strategies to stay successful. Ironically, this also results in difficulty, stopping companies from reaching the productivity and speed that they require.
In the 1990s, companies focused on Business Process Management (BPM) techniques to standardize business operations and reduce running costs. Square BPM has been delivering digital transformation solutions for over a decade. Today, DPA emphasizes a consumer-centric approach to digital transition by stepping away from conventional BPM activities that rely on cost-reduction instead of concentrating on streamlining processes to have greater customer service.
DPA versus BPA
Starting in the 2000s, BPM resources were no longer adequate, and companies started introducing business process automation (BPA) technologies to streamline processes. BPA requires outsourcing routine activities that otherwise require human interaction, such as on-board workers, file transfers, back office procedures, and more. However, BPA is also used to simplify day-to-day business activities and accomplish end-to-end improvisation through the organization.
Digital process automation, though closely related, differs from BPA by improving connectivity between different resources and processes, as well as workers and consumers. In addition, DPA aims to simplify corporate processes and data storage within the business to generate information accessible in real-time to business consumers and alike.
Benefits of Digital Process Automation
As for all forms of automation, improved efficiency is typically the key explanation that many businesses seek a strategic edge with the use of automation. Much automation provides low operating complexity that is closely related to efficiency and competitiveness correlated with high human labour costs. Any industries automate operations to minimize production time, improve production agility, reduce prices, eradicate human error or compensate for labour shortages. Automation decisions are generally dealing with any of more of these economic and social factors.
Perks of DPA
The below mentioned are some of the benefits of DPA:
- Experience Changes – Engineering departments will have more flexibility to concentrate on end exposure as more workflow components are streamlined and standardized.
- Time Reduction – Workers are free from manual and routine work at the time a job can be automated. Employees may concentrate on other business concerns by automating as many activities as possible.
- Reduced Costs – Digital tasks do not require costly human work.
- Adaptation – Arranging and digitizing procedures help a company to change priorities as appropriate rapidly.
- Improved reporting and coordination – DPA can reduce the risk of missing records and can inform workers about workflow improvements.
If you are searching for a complete end-to-end solution to transform your business, DPA is the answer for you. At Square BPM we have helped many clients with their digital transformation journey by amplifying the advantages of DPA using our diverse experience.